At ENCORE out aim is to provide our customers with a perfect service, all orders will be well packaged & we will maintain a high quality of care when shipping your boxes. 

In the unlikely event you run in to an issue or wish to return your order for any reason we offer a 14 day returns policy for added peace of mind.

Simply contact us

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If your order has not been shipped and you wish to cancel, you can do this by contacting us for a full return providing your order has not been shipped.